On Sunday April 19th starting at 10 AM, we will be perofrming maintenance on our voice systems. The maintenance is expected to last approximately 1 hour. During this maintenance window phones may be intermittently unavailable or go down without warning.
DURING THIS MAINTENANCE WINDOW ACCESS TO 911 SERVICES WILL BE UNAVAILABLE. IN THE EVENT YOU ARE IN THE OFFICE DURING THIS MAINTENANCE WINDOW YOU MUST HAVE AN ALTERNATIVE METHOD FOR CONTACTING EMERGENCY SERVICES SHOULD THE NEED ARISE, SUCH AS A CELL PHONE.
will be
Maintenance
cloud
Microsoft Cloud Infrastructure
voice
Voice Systems (phones, faxing, voicemail)
rds
Remote Desktop Services
USVANPC
Columbia Smiles
USEUGPC
Eugene Smiles
USLONPC
Lebanon Smiles
USMWXPC
Milwaukie Smiles
USRIRPC
Riddle Smiles
USRLFPC
Ridgefield Smiles
USRBGPC
Roseburg Smiles
USSLEPC
Salem Smiles
Salem is currently offline while Patterson performs maintenance on their database. We expect service to be restored before 8:30 AM.
8:48 AM - Maintenance complete
Maintenance
The Lebanon office is currently suffering from a Comcast outage.
4:52 PM - Service restored
Down
Monitoring systems show a Comcast outage affecting the Milwaukie office. We are investigating.
5:00 PM - Comcast expects service to be restored by 7 AM tomorrow September 24th.
Sept 24 - 7:00 AM - Service is still down. We are reaching out to Comcast for an update.
Sept 24 - 08:30 AM - Comcast is still working on restoring service. They are unable to provide an ETR at this time.
Sept 24 - 10:00 AM - Service restored
Down
Roseburg is currently down for emergency maintenance on their PMS.
08:50 AM - Maintenance Complete
Down
The Columbia Office is down due to a Comcast outage.
Comcast has not provided an ETR at this time.
09:00 AM - Comcast is now estimating service will be restored by 11 AM.
12:15 PM - Comcast is now estimating service will be restored by 12:30 PM today.
12:20 PM - Service Restored
Down
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